Creditcall experienced a minor incident on October 6, 2025 affecting Global - Authorization Platform, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Global - Authorization Platform
Update timeline
- investigating Oct 06, 2025, 01:56 PM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
- monitoring Oct 06, 2025, 02:16 PM UTC
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Oct 06, 2025, 02:36 PM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.