Resolved after 3 hours 13 minutes, affecting TSYS (Sierra), on October 23, 2025.
Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorisation processing. Further updates will be provided when available.
Affected components
TSYS (Sierra)
Update timeline
- identified Oct 23, 2025, 04:40 PM UTC
Tsys are investigating an ongoing issue on the Tsys Sierra platform causing communications failures. Customers may experience delays in authorisation processing. Further updates will be provided when available.
- resolved Oct 23, 2025, 07:53 PM UTC
This incident has been resolved.
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