Resolved after 1 hour 42 minutes, affecting Global - Authorization Platform, on December 2, 2025.
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Affected components
Update timeline
- investigating Dec 02, 2025, 07:31 PM UTC
Our engineering team is currently investigating elevated error rates and failed capture attempts.
- identified Dec 02, 2025, 07:43 PM UTC
We have identified the issues relating to the elevated error rates and failed capture attempts. Engineers are working to resolve the issue as soon as possible.
- monitoring Dec 02, 2025, 07:47 PM UTC
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Dec 02, 2025, 08:14 PM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
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