Creditcall experienced a major incident on June 23, 2026 affecting Worldpay (APACS), lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Worldpay (APACS)
Update timeline
- identified Jun 23, 2026, 07:56 PM UTC
We are monitoring an issue that is impacting processing performance on Worldpay. As a result, some transactions may take longer to process or will need to be retried. We thank you for your patience.
- monitoring Jun 23, 2026, 08:31 PM UTC
Worldpay has determined this a third-party power outage. They have confirmed power has been restored and are continuing to work towards recovering all platforms.
- resolved Jun 23, 2026, 08:58 PM UTC
The issue has been resolved and services have returned to normal operation. We will continue to monitor for stability.