Creditcall incident

Service Incident - Chase Paymentech Salem

Resolved after 1 hour 15 minutes, on May 30, 2026.

resolved May 30, 2026, 03:29 PM UTC

We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result. The incident is isolated to Chase Paymentech Salem.

Started
May 30, 2026, 02:00 PM UTC
Resolved
May 30, 2026, 03:15 PM UTC
Duration
1h 15m
Detected by Pingoru
May 30, 2026, 02:00 PM UTC

Update timeline

  1. resolved May 30, 2026, 03:29 PM UTC

    We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result. The incident is isolated to Chase Paymentech Salem.

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