Creditcall incident

Delayed Funding for Select Batches

Resolved after 1 hour 38 minutes, affecting TSYS (Sierra), on September 8, 2026.

identified Sep 08, 2026, 11:50 AM UTC

We are continuing to work on a fix for this issue.

Started
Sep 08, 2026, 10:12 AM UTC
Resolved
Sep 08, 2026, 11:50 AM UTC
Duration
1h 38m
Detected by Pingoru
Sep 08, 2026, 10:12 AM UTC

Affected components

TSYS (Sierra)

Update timeline

  1. identified Sep 08, 2026, 10:12 AM UTC

    We are currently investigating an issue affecting a limited number of settlement batches, which may result in delayed funding for some merchants. We will provide updates as more information becomes available.

  2. identified Sep 08, 2026, 11:50 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 08, 2026, 11:50 AM UTC

    This incident has been resolved.

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