Resolved after 5 hours 4 minutes, affecting Barclaycard (HISO), on June 4, 2025.
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Affected components
Update timeline
- identified Jun 04, 2025, 11:16 AM UTC
We have identified an issue affecting Apple/Google Pay transactions for Barclaycard HISO. NMI engineers have identified the issue and are working on a resolution. We have contacted the processor regarding this issue. An update will be provided shortly.
- monitoring Jun 04, 2025, 02:27 PM UTC
We have deployed an update and have since seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Jun 04, 2025, 04:20 PM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
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