Is Creditcall down?

Last checked 1m ago
Current status
Creditcall is up

No incidents right now.

Creditcall is operational right now. Last checked 1m ago; the most recent incident resolved 3d ago.

Real-time Creditcall status, recent outages, and incident history: pulled directly from Creditcall's official status page at status.creditcall.com every 5 minutes. Pingoru tracks 41 Creditcall services and has captured 17 incidents in the last 90 days (99.87% uptime). Get email, Slack, Discord, or webhook alerts the moment Creditcall reports a new incident, free for 3 monitors, no credit card.

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Creditcall uptime 99.87% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 22h 43m
    Started Oct 26, 2026, 02:48 PM UTC · Resolved Oct 27, 2026, 01:31 PM UTC
    Global - WebMIS
    Timeline · 4 updates
    • investigating · Oct 26, 2026, 02:48 PM UTC

      We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.

    • identified · Oct 26, 2026, 02:54 PM UTC

      We are aware that some users may see intermittent errors or slow page loads when using WebMIS. Most requests are completing normally. Our engineers are investigating, and we will post an update as soon as we have more information. Card processing is not affected.

    • monitoring · Oct 26, 2026, 05:54 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 27, 2026, 01:31 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 8m
    Started Oct 17, 2026, 07:48 AM UTC · Resolved Oct 17, 2026, 09:56 AM UTC
    American Express (APACS)
    Timeline · 2 updates
    • identified · Oct 17, 2026, 07:48 AM UTC

      We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in settlement and associated funding. We will provide further updates as remediation progresses.

    • resolved · Oct 17, 2026, 09:56 AM UTC

      The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.

    Latest: The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.

  3. Resolved 6h 17m
    Started Oct 15, 2026, 07:13 AM UTC · Resolved Oct 15, 2026, 01:30 PM UTC
    Timeline · 4 updates
    • investigating · Oct 15, 2026, 07:13 AM UTC

      We are currently investigating an issue affecting settlement processing for Worldpay APACS and AIB APACS. As a result, affected merchants may experience delays in receiving funding. Our engineers are investigating the issue and will provide further updates as more information becomes available.

    • identified · Oct 15, 2026, 11:48 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 15, 2026, 01:19 PM UTC

      We are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.

    • resolved · Oct 15, 2026, 02:34 PM UTC

      The delay affecting batch settlement has been resolved.

    Latest: The delay affecting batch settlement has been resolved.

  4. Resolved 3h 49m
    Started Oct 08, 2026, 09:36 AM UTC · Resolved Oct 08, 2026, 01:26 PM UTC
    Timeline · 3 updates
    • investigating · Oct 08, 2026, 09:36 AM UTC

      We are currently investigating an issue affecting settlement processing for Chase Paymentech (Stratus / Salem). Some merchants may experience delays in receiving funding as a result. Our engineers are investigating the issue and will provide further updates as more information becomes available.

    • identified · Oct 08, 2026, 11:44 AM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Oct 08, 2026, 01:26 PM UTC

      The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

    Latest: The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

  5. Resolved 4h 16m
    Started Oct 08, 2026, 09:30 AM UTC · Resolved Oct 08, 2026, 01:47 PM UTC
    Timeline · 3 updates
    • investigating · Oct 08, 2026, 09:30 AM UTC

      We are currently investigating an issue affecting settlement processing for First Data Merchant Solutions (Rapid Connect). Some merchants may experience delays in receiving funding as a result. We are investigating the issue and will provide further updates as more information becomes available.

    • identified · Oct 08, 2026, 11:45 AM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Oct 08, 2026, 01:47 PM UTC

      The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

    Latest: The settlement delay has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

See the full Creditcall outage history

11 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Creditcall outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 41 components checked every 5 minutes
52incidents recorded
32last 12 months
16last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Service Incident on October 26, 2026, ran for 23 hours. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • Global - Authorization Platform4
  • Global - Hosted Payment Page / eKashu3
  • Global - WebMIS3
  • American Express (APACS)2
  • Chase Paymentech (Stratus / Salem)2

Latest incidents

  • Service Incident October 26, 2026 · 23 hours · degraded service

    We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may…

  • Batch Settlement Delays October 17, 2026 · 2 hours · notice

    We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in…

  • Worldpay APACS & AIB APACS – Settlement Delays October 15, 2026 · 6 hours · notice

    We are currently investigating an issue affecting settlement processing for Worldpay APACS and AIB APACS. As a result, affected merchants may experience delays…

Outage history

Past 90 days · 16 incidents View full outage history →