Creditcall incident

ECNX declines

Notice Resolved View vendor source →
Started
Apr 21, 2026, 03:44 AM UTC
Resolved
Apr 21, 2026, 06:08 AM UTC
Duration
2h 23m
Detected by Pingoru
Apr 21, 2026, 03:44 AM UTC

Affected components

Elavon (APACS)

Update timeline

  1. investigating Apr 21, 2026, 03:44 AM UTC

    We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.

  2. identified Apr 21, 2026, 03:53 AM UTC

    Elavon has confirmed that maintenance is currently underway on their authorization host.

  3. resolved Apr 21, 2026, 06:08 AM UTC

    The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.

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