Resolved after 2 hours 23 minutes, affecting Elavon (APACS), on April 21, 2026.
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Affected components
Update timeline
- investigating Apr 21, 2026, 03:44 AM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
- identified Apr 21, 2026, 03:53 AM UTC
Elavon has confirmed that maintenance is currently underway on their authorization host.
- resolved Apr 21, 2026, 06:08 AM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
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