Creditcall incident

Investigating - WebMIS login issues

Resolved after 4 hours 3 minutes, affecting Global - WebMIS and Global - WebMIS, on April 16, 2025.

monitoring Apr 16, 2025, 01:17 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 16, 2025, 09:13 AM UTC
Resolved
Apr 16, 2025, 01:17 PM UTC
Duration
4h 3m
Detected by Pingoru
Apr 16, 2025, 09:13 AM UTC

Affected components

Global - WebMISGlobal - WebMIS

Update timeline

  1. investigating Apr 16, 2025, 09:14 AM UTC

    We are currently investigating problems some users are having with logging into WebMIS.

  2. monitoring Apr 16, 2025, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 16, 2025, 01:17 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 16, 2025, 01:17 PM UTC

    This incident has been resolved.

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