Creditcall experienced a notice incident on February 14, 2026 affecting Barclaycard (APACS), lasting 7h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Barclaycard (APACS)
Update timeline
- investigating Feb 14, 2026, 01:29 AM UTC
We are currently investigating a potential connection issue with Barclays that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result. We are currently investigating and will provide an update as soon as possible
- investigating Feb 14, 2026, 01:37 AM UTC
We are continuing to investigate this issue.
- identified Feb 14, 2026, 01:52 AM UTC
The issue appears to be with the Barclays service
- monitoring Feb 14, 2026, 02:19 AM UTC
We are currently seeing intermittent approvals and will continue to monitor.
- resolved Feb 14, 2026, 08:41 AM UTC
This incident has been resolved.