Creditcall incident

Connection to Barclays

Notice Resolved View vendor source →
Started
Feb 14, 2026, 01:29 AM UTC
Resolved
Feb 14, 2026, 08:41 AM UTC
Duration
7h 11m
Detected by Pingoru
Feb 14, 2026, 01:29 AM UTC

Affected components

Barclaycard (APACS)

Update timeline

  1. investigating Feb 14, 2026, 01:29 AM UTC

    We are currently investigating a potential connection issue with Barclays that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result. We are currently investigating and will provide an update as soon as possible

  2. investigating Feb 14, 2026, 01:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 14, 2026, 01:52 AM UTC

    The issue appears to be with the Barclays service

  4. monitoring Feb 14, 2026, 02:19 AM UTC

    We are currently seeing intermittent approvals and will continue to monitor.

  5. resolved Feb 14, 2026, 08:41 AM UTC

    This incident has been resolved.

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