Resolved after 2 hours 10 minutes, on August 15, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Aug 15, 2026, 04:52 AM UTC
We are aware of an issue affecting transaction processing for some merchants. Our team is currently investigating the cause and working to restore normal service as quickly as possible. Our gateway remains operational at this time.
- investigating Aug 15, 2026, 05:41 AM UTC
We've identified the issue as specifically affecting Mastercard and Maestro transactions. Other card networks are processing normally. Our team continues to work on a resolution, and we'll post another update as soon as we have more information. Our gateway remains operational at this time.
- monitoring Aug 15, 2026, 05:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 15, 2026, 07:03 AM UTC
This incident has been resolved.
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