CivicPlus Outage History
CivicPlus is up right nowPingoru has recorded 60 incidents for CivicPlus: 60 in the last 12 months and 38 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 11 | 102 of 744 (14%) |
| June 2026 | 5 | 90 of 720 (12%) |
| July 2026 | 7 | 284 of 744 (38%) |
| August 2026 | 3 | 292 of 744 (39%) |
| September 2026 | 14 | 506 of 720 (70%) |
| October 2026 | 20 | 261 of 584 (45%) |
Incidents, newest first
Minor August 14, 2026 Comcast email delivery issues 12d 1h Login, Login, Login, Login and 26 more
Started Aug 14, 2026, 03:59 PM UTC· resolved Aug 26, 2026, 05:52 PM UTC
- investigating Aug 14, 2026, 03:59 PM UTC
We are investigating an issue between AWS and Comcast that may prevent delivery of transactional and subscription-related messages affecting recipients with Comcast email addresses, including authentication, verification, alerts, and other product notifications across products. We will provide another update within 30 minutes.
- investigating Aug 14, 2026, 04:30 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Aug 14, 2026, 05:01 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Aug 14, 2026, 05:35 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Aug 14, 2026, 06:05 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Aug 14, 2026, 06:41 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Aug 14, 2026, 07:24 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Aug 14, 2026, 07:54 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Aug 14, 2026, 08:56 PM UTC
We have identified the cause of the issue affecting email delivery and are working on proactive resolution. Users with Comcast email addresses may continue to experience deliverability issues and might start to see resolution in 24 hours, however, it may take several days until everything is fully mitigated through our downstream provider. We will continue to post updates as they are available.
- monitoring Aug 17, 2026, 04:36 PM UTC
We are monitoring an issue that impacts email deliverability for Comcast email addresses. While we have resolved the underlying issue, users with Comcast email addresses might continue to have issues receiving email messages from CivicPlus products. We will provide regular updates over the upcoming weeks and will confirm when there is full resolution.
- monitoring Aug 19, 2026, 04:37 PM UTC
We continue to monitor email deliverability for Comcast email addresses. Our email provider is gradually increasing the volume of messages sent through the new dedicated delivery path; while deliverability is improving, some Comcast recipients may still experience delayed or unsuccessful delivery during this transition. We will continue to share updates as progress is made.
- monitoring Aug 21, 2026, 07:33 PM UTC
We continue to monitor email deliverability for Comcast email addresses. Our email provider is gradually increasing the volume of messages sent through the new dedicated delivery path; while deliverability is improving, some Comcast recipients may still experience delayed or unsuccessful delivery during this transition. We will continue to share updates as progress is made.
- resolved Aug 26, 2026, 05:52 PM UTC
We are seeing significant improvement following the progressive migration to our email provider's new dedicated delivery path. Overall deliverability to comcast.net: http://comcast.net recipients is continuing to increase with bounce rates to this provider below our prior threshold. Strong, sustained email deliverability is a shared effort. We will continue to evaluate additional measures to reduce third-party blocking and maintain strong deliverability in the future. Customers should regularly review and maintain clean, up-to-date recipient lists, as list hygiene is one of the most effective ways to keep deliverability high going forward.
Minor August 11, 2026 Municode Library Links Not Working 33m Login, Login, Login, Login and 18 more
Started Aug 11, 2026, 04:08 PM UTC· resolved Aug 11, 2026, 04:42 PM UTC
- investigating Aug 11, 2026, 04:08 PM UTC
We are investigating an issue affecting links to some customer codes within the Municode Library. Customers may encounter links that do not open the expected code or customer instance. Our team has confirmed that the underlying data processing is operating normally and is actively working to identify and resolve the issue affecting these links. We will provide additional updates as more information becomes available.
- resolved Aug 11, 2026, 04:42 PM UTC
The issue affecting links to some customer codes within the Municode Library has been resolved. Our team identified missing organization records that were preventing affected links from routing correctly. The missing records have been restored and the associated organization data has been updated. Links to the affected customer codes are now functioning as expected. We appreciate your patience while our team worked to resolve this issue.
Minor August 3, 2026 Performance Degradation of Payments 1h 50m Payments, Payments, Payments, Payments and 2 more
Started Aug 03, 2026, 01:54 PM UTC· resolved Aug 03, 2026, 03:44 PM UTC
- monitoring Aug 03, 2026, 01:54 PM UTC
From approximately 8:00 AM EDT to 8:20 AM EDT CivicPlus Payments experienced a performance degradation due to an outage with an upstream provider. A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Aug 03, 2026, 03:44 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor July 27, 2026 Brief service disruption for a subset of customers 5h 25m Login, Login, Login, Login and 18 more
Started Jul 27, 2026, 12:56 PM UTC· resolved Jul 27, 2026, 06:21 PM UTC
- monitoring Jul 27, 2026, 12:56 PM UTC
We experienced a brief service disruption that affected a subset of customers. Services have been restored and are currently available. We are continuing to closely monitor system performance to ensure stability and will provide additional updates here as more information becomes available.
- resolved Jul 27, 2026, 06:21 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor July 23, 2026 Service Disruption to Web Central Sites 4h 45m Login, Login, Login, Login and 24 more
Started Jul 23, 2026, 03:07 PM UTC· resolved Jul 23, 2026, 07:53 PM UTC
- investigating Jul 23, 2026, 03:07 PM UTC
We are currently investigating a service disruption affecting some Web Central sites. Users may not be able to access their site. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Jul 23, 2026, 03:25 PM UTC
We are currently investigating a service disruption affecting some Web Central sites. Users may not be able to access their site. We will provide an update within 15 minutes or sooner if additional information becomes available.
- investigating Jul 23, 2026, 03:45 PM UTC
Our team is continuing to work on investigating the service disruption. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring Jul 23, 2026, 04:15 PM UTC
Microsoft Azure is experiencing issues that may impact some functions. We are monitoring closely and will share updates as we receive them.
- monitoring Jul 23, 2026, 05:22 PM UTC
Microsoft Azure has begun applying fixes to their service. We are monitoring closely and will share updates as we receive them.
- monitoring Jul 23, 2026, 07:03 PM UTC
Microsoft Azure has begun applying fixes to their service, and we're starting to see improvements on our end. Some users may still experience intermittent impacts as these fixes continue to roll out. We are monitoring closely and will share updates as we receive them.
- resolved Jul 23, 2026, 07:53 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor July 20, 2026 Degraded Performance with NextRequest 10d 23h Login, Login, Login, Login and 24 more
Started Jul 20, 2026, 09:12 PM UTC· resolved Jul 31, 2026, 08:28 PM UTC
- investigating Jul 20, 2026, 09:12 PM UTC
We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update within 30 minutes or sooner if additional information becomes available.
- monitoring Jul 20, 2026, 09:56 PM UTC
We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- investigating Jul 21, 2026, 05:43 PM UTC
We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update within 30 minutes or sooner if additional information becomes available.
- investigating Jul 21, 2026, 06:28 PM UTC
We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update within 30 minutes or sooner if additional information becomes available.
- investigating Jul 21, 2026, 07:12 PM UTC
We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update when additional information becomes available.
- investigating Jul 21, 2026, 07:40 PM UTC
We are currently investigating an issue affecting NextRequest. Users may experience degraded performance. We will provide an update when additional information becomes available.
- monitoring Jul 21, 2026, 09:59 PM UTC
We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- investigating Jul 27, 2026, 07:17 PM UTC
Our team continues to work on resolving the issue. We will provide the next update when additional information becomes available.
- monitoring Jul 30, 2026, 09:34 PM UTC
We have implemented a fix and are actively monitoring system performance. If you experience issues, please contact support.
- resolved Jul 31, 2026, 08:28 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor July 16, 2026 DocAccess Admin interface unavailable 59m Login, Login, Login, Login and 25 more
Started Jul 16, 2026, 07:54 AM UTC· resolved Jul 16, 2026, 08:53 AM UTC
- investigating Jul 16, 2026, 07:54 AM UTC
We are investigating an issue preventing access to the DocAccess admin interface. Users may be unable to sign in or manage their site. Public document viewing is not affected. Our team is actively working to restore service and we will post updates here.
- resolved Jul 16, 2026, 08:53 AM UTC
Between 3:54 AM and 4:53 AM Eastern (07:53–08:53 UTC) on July 16, the DocAccess admin interface was unavailable. Public document viewing was not affected, and no customer data was impacted. The cause was a disruption in third-party network infrastructure that routes traffic to our servers. We restored service by rerouting traffic around the affected component, and have since returned to our standard configuration with no further interruption. We apologize for the disruption.
Minor July 9, 2026 Community Development V4 - Announcement Modal Issue – Login, Payments
Started Jul 09, 2026, 01:00 PM UTC· resolved Jul 09, 2026, 01:00 PM UTC
- resolved Jul 09, 2026, 01:00 PM UTC
We experienced a brief issue this morning where a Pendo announcement modal on Community Development V4 could not be dismissed. We immediately disabled the announcement at 8:15 AM CDT, and the issue is now resolved. If you're still seeing the modal, please refresh your browser page to clear it.
Minor July 9, 2026 Issue with Dismissing Announcement Modal 15m Login, Login, Payments, Login and 7 more
Started Jul 09, 2026, 01:00 PM UTC· resolved Jul 09, 2026, 01:15 PM UTC
- identified Jul 09, 2026, 01:00 PM UTC
We have identified the cause of the issue affecting Community Development V4 and are actively working on a resolution. Users may continue to experience the modal popup until mitigation is complete.
- resolved Jul 09, 2026, 01:15 PM UTC
We experienced a brief issue this morning where an announcement modal on Community Development V4 could not be dismissed. We immediately disabled the announcement at 8:15 AM CDT, and the issue is now resolved. If you're still seeing the modal, please refresh your browser page to clear it.
Minor June 23, 2026 Intermittent Site Loading Issues 16h 2m Payments, Login, Login, Payments and 1 more
Started Jun 23, 2026, 08:50 PM UTC· resolved Jun 24, 2026, 12:53 PM UTC
- investigating Jun 23, 2026, 08:50 PM UTC
We are currently investigating an issue causing intermittent site loading. We will provide an update within 30 minutes or sooner if additional information becomes available.
- investigating Jun 23, 2026, 09:22 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- investigating Jun 23, 2026, 10:00 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 1 hour or sooner if additional information becomes available.
- investigating Jun 23, 2026, 10:56 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 1 hour or sooner if additional information becomes available.
- monitoring Jun 23, 2026, 11:33 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 24, 2026, 12:53 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor June 12, 2026 Service Disruptions for Recreation Management 4h 21m Payments, Login, Login, Payments and 2 more
Started Jun 12, 2026, 05:12 PM UTC· resolved Jun 12, 2026, 09:34 PM UTC
- investigating Jun 12, 2026, 05:12 PM UTC
We are currently investigating an issue affecting Recreation Management. Users may experience intermittent system slowness or timeouts. We will provide an update within 30 minutes or sooner if additional information becomes available.
- investigating Jun 12, 2026, 05:42 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
- identified Jun 12, 2026, 05:49 PM UTC
We have identified the cause of the issue affecting Recreation Management and are actively working on a resolution. Users may continue to experience system slowness until mitigation is complete. We will provide another update within 30 minutes.
- identified Jun 12, 2026, 05:57 PM UTC
Catalog Notifications: https://www.civicplus.help/recreation-management/docs/create-a-notification-for-a-catalog have been temporarily disabled while we continue to investigate this issue. Any active Catalog Notifications, as well as any newly created Notifications, will be visible once a full resolution is in place. We will provide another update as more information becomes available.
- monitoring Jun 12, 2026, 08:01 PM UTC
Catalog Notifications: https://www.civicplus.help/recreation-management/docs/create-a-notification-for-a-catalog functionality has been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 12, 2026, 09:34 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor June 5, 2026 Intermittent Search Issues 6h 57m Login, Login, Login
Started Jun 05, 2026, 06:33 PM UTC· resolved Jun 06, 2026, 01:31 AM UTC
- investigating Jun 05, 2026, 06:33 PM UTC
We are currently investigating an issue affecting record search. Users may experience problems searching for social media records. We will provide an update once additional information becomes available.
- identified Jun 05, 2026, 06:54 PM UTC
We have identified the cause of the issue affecting record search and are actively working on a resolution. Users may continue to experience problems searching for social media records until mitigation is complete. We will provide another update within the next 30 minutes.
- monitoring Jun 05, 2026, 06:56 PM UTC
We have identified the cause of the issue affecting record search, issued a fix, and are monitoring the situation for continued search impact.
- resolved Jun 05, 2026, 08:15 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
- monitoring Jun 06, 2026, 12:54 AM UTC
We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 06, 2026, 01:31 AM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor June 3, 2026 Media files not playing back on Public or Admin Portal 18h 47m Login, Login, Login
Started Jun 03, 2026, 07:25 PM UTC· resolved Jun 04, 2026, 02:13 PM UTC
- identified Jun 03, 2026, 07:25 PM UTC
We have identified the cause of the issue affecting media playback on the Public Portal as well as Admin's and are actively working on a resolution. Users may continue to be unable to view media until mitigation is complete.
- identified Jun 03, 2026, 09:44 PM UTC
We have identified the cause of the issue affecting media playback on the Public Portal as well as Admin's and are actively working on a resolution. Users may continue to be unable to view media until mitigation is complete. Meetings will continue to be recorded and will be available for viewing after the service issue has been resolved.
- resolved Jun 04, 2026, 02:13 PM UTC
Media playback services have been restored to the Public Portal as well as Admin.
Minor June 1, 2026 Intermittent System Issues with Recreation Management 22h 8m Payments, Login, Login, Payments and 2 more
Started Jun 01, 2026, 09:27 PM UTC· resolved Jun 02, 2026, 07:35 PM UTC
- investigating Jun 01, 2026, 09:27 PM UTC
We are currently investigating an issue affecting Recreation Management. Users may experience system timeouts or slow loading. We will provide an update within 15 minutes or sooner if additional information becomes available.
- monitoring Jun 01, 2026, 09:31 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 02, 2026, 07:35 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 29, 2026 Users experiencing difficulty generating Agenda packets 3d 22h Login, Login, Login, Login
Started May 29, 2026, 03:22 PM UTC· resolved Jun 02, 2026, 01:48 PM UTC
- identified May 29, 2026, 03:22 PM UTC
We are currently experiencing an issue affecting the ability to generate agenda packets. Our team has identified the cause of the issue and will provide a fix with our scheduled release on 5/31/2026. If you require urgent assistance with the generation of a packet, please contact support and they can assist.
- monitoring Jun 01, 2026, 02:08 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved Jun 02, 2026, 01:48 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Major May 29, 2026 Users unable to generate packets in Agenda and Meeting Management 32m Login
Started May 29, 2026, 03:06 PM UTC· resolved May 29, 2026, 03:38 PM UTC
- investigating May 29, 2026, 03:06 PM UTC
We are currently experiencing an issue affecting the ability to generate agenda packets. Our team has identified the cause of the issue and will provide a fix with our scheduled release on 5/31/2026. If you require urgent assistance with the generation of a packet, please contact support and they can assist.
Minor May 26, 2026 Paginated Reports Not Loading 47m Login, Login, Login
Started May 26, 2026, 02:36 PM UTC· resolved May 26, 2026, 03:23 PM UTC
- investigating May 26, 2026, 02:36 PM UTC
We are currently investigating an issue affecting paginated reports within the software. Users may be unable to access reports. We will provide an update when additional information becomes available.
- monitoring May 26, 2026, 03:08 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved May 26, 2026, 03:23 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 20, 2026 HCMS down and not responding 1h 4m Payments, Login, Payments, Login and 2 more
Started May 20, 2026, 06:52 PM UTC· resolved May 20, 2026, 07:57 PM UTC
- investigating May 20, 2026, 06:52 PM UTC
We are currently investigating an issue affecting HCMS. Users may experience issues getting to the HCMS or loading content in other products. We will provide an update within 1 hour or sooner if additional information becomes available.
- resolved May 20, 2026, 07:13 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
- monitoring May 20, 2026, 07:15 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- monitoring May 20, 2026, 07:25 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- identified May 20, 2026, 07:33 PM UTC
We are investigating continued performance degradation on the Headless Content Management System (HCMS) which impacts the following: • Evolve - Content loading • Recreation Management - Document Management • PADS - Form submission data syncing to the HCMS
- resolved May 20, 2026, 07:57 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Some notifications may have been impacted between 1:30pm CT and 2:05pm CT, please resend any notifications sent during this time.
Minor May 19, 2026 Service Degradation for Recreation Management 4m Payments, Login, Payments, Login and 2 more
Started May 19, 2026, 03:30 PM UTC· resolved May 19, 2026, 03:35 PM UTC
- investigating May 19, 2026, 03:30 PM UTC
We are currently investigating an issue affecting Recreation Management. Users may experience service disruptions. We will provide an update within 30 minutes or sooner if additional information becomes available.
- resolved May 19, 2026, 03:35 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 17, 2026 Performance degradation 1d 16h
Started May 17, 2026, 01:20 AM UTC· resolved May 18, 2026, 05:24 PM UTC
- identified May 17, 2026, 01:20 AM UTC
We are currently investigating an issue affecting the branding and two-factor authentication settings within CivicPlus login. This does not impact the ability to login. We are working to resolve the impact and will provide an update as soon as possible
- monitoring May 17, 2026, 02:25 AM UTC
Two-factor authentication settings have been restored. Custom branding settings for the CivicPlus login page and Resident portal are expected to auto-resolve within 24 hours.
- resolved May 18, 2026, 05:24 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 6, 2026 Recreation Management Payments Service Interruption 15m Payments, Login, Payments, Login and 2 more
Started May 06, 2026, 09:30 PM UTC· resolved May 06, 2026, 09:45 PM UTC
- identified May 06, 2026, 09:30 PM UTC
We have identified the cause of the issue affecting Payments and are actively working on a resolution. Users may continue to experience transaction failures until mitigation is complete. We will provide another update within 15 minutes.
- resolved May 06, 2026, 09:45 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 6, 2026 Limited sites down 9m Payments, Login, Payments, Login and 2 more
Started May 06, 2026, 03:47 PM UTC· resolved May 06, 2026, 03:56 PM UTC
- investigating May 06, 2026, 03:47 PM UTC
We are currently investigating an issue affecting some Drupal 11 sites. Users may experience sites down. We will provide an update within 15 minutes or sooner if additional information becomes available.
- resolved May 06, 2026, 03:56 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 4, 2026 Email Not Being Received As Anticipated 36m Login, Login, Login
Started May 04, 2026, 09:36 PM UTC· resolved May 04, 2026, 10:13 PM UTC
- monitoring May 04, 2026, 09:36 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved May 04, 2026, 10:13 PM UTC
Outbound system email is functioning normally and messages are sending as expected. We are continuing to monitor the system, and no email delivery issues are currently observed.
Minor May 3, 2026 CivicPlus Payments EMV Device Performance Degradation 40m Login, Payments, Login, Payments and 1 more
Started May 03, 2026, 09:15 PM UTC· resolved May 03, 2026, 09:55 PM UTC
- investigating May 03, 2026, 09:15 PM UTC
We are currently investigating an issue with an upstream provider affecting CivicPlus Payments EMV devices. Users may experience a performance degradation related to EMV transactions.
- resolved May 03, 2026, 09:55 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.
Minor May 3, 2026 Short service interruption for some websites 51m Login, Payments, Login, Payments and 1 more
Started May 03, 2026, 06:00 PM UTC· resolved May 03, 2026, 06:51 PM UTC
- identified May 03, 2026, 06:00 PM UTC
We have identified the cause of the issue affecting some central websites and are actively working on a resolution. Users may continue to experience disruptions until mitigation is complete. We will provide another update within 15 minutes.
- identified May 03, 2026, 06:11 PM UTC
Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
- monitoring May 03, 2026, 06:23 PM UTC
A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
- resolved May 03, 2026, 06:51 PM UTC
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.