CivicPlus incident
Recreation Management Payments Service Interruption
CivicPlus experienced a minor incident on May 6, 2026 affecting Payments and Login, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 06, 2026, 09:30 PM UTC
Status: Identified We have identified the cause of the issue affecting Payments and are actively working on a resolution. Users may continue to experience transaction failures until mitigation is complete. We will provide another update within 15 minutes. Affected components Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Partial outage) Login (Operational)
- resolved May 06, 2026, 09:45 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational)