CivicPlus incident

Media files not playing back on Public or Admin Portal

Major Ongoing View vendor source →

CivicPlus is currently experiencing a major incident affecting Login, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 07:25 PM UTC
Resolved
Ongoing
Duration
● 2h 26m
Detected by Pingoru
Jun 03, 2026, 07:25 PM UTC

Affected components

Login

Update timeline

  1. identified Jun 03, 2026, 07:25 PM UTC

    Status: Identified We have identified the cause of the issue affecting media playback on the Public Portal as well as Admin's and are actively working on a resolution. Users may continue to be unable to view media until mitigation is complete. Affected components Login (Partial outage)