CivicPlus incident

Intermittent System Issues with Recreation Management

CivicPlus is currently experiencing a major incident affecting Login and Payments, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 09:31 PM UTC
Resolved
Ongoing
Duration
● 4h 30m
Detected by Pingoru
Jun 01, 2026, 09:31 PM UTC

Affected components

LoginPayments

Update timeline

  1. investigating Jun 01, 2026, 09:27 PM UTC

    Status: Investigating We are currently investigating an issue affecting Recreation Management. Users may experience system timeouts or slow loading. We will provide an update within 15 minutes or sooner if additional information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance)

  2. monitoring Jun 01, 2026, 09:31 PM UTC

    Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Payments (Operational) Login (Operational)