CivicPlus incident
Intermittent System Issues with Recreation Management
CivicPlus experienced a minor incident on June 2, 2026 affecting Payments and Login and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 09:27 PM UTC
Status: Investigating We are currently investigating an issue affecting Recreation Management. Users may experience system timeouts or slow loading. We will provide an update within 15 minutes or sooner if additional information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance)
- monitoring Jun 01, 2026, 09:31 PM UTC
Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Payments (Operational) Login (Operational)
- resolved Jun 02, 2026, 07:35 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Payments (Operational)