CivicPlus experienced a minor incident on May 6, 2026 affecting Payments and Login, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 03:47 PM UTC
Status: Investigating We are currently investigating an issue affecting some Drupal 11 sites. Users may experience sites down. We will provide an update within 15 minutes or sooner if additional information becomes available. Affected components Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Payments (Operational) Login (Partial outage) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational)
- resolved May 06, 2026, 03:56 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational)