CivicPlus incident

Community Development V4 - Announcement Modal Issue

Minor Resolved View vendor source →

CivicPlus experienced a minor incident on July 9, 2026 affecting Login and Payments, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 01:00 PM UTC
Resolved
Jul 09, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Jul 09, 2026, 01:00 PM UTC

Affected components

LoginPayments

Update timeline

  1. resolved Jul 09, 2026, 01:00 PM UTC

    Status: Resolved We experienced a brief issue this morning where a Pendo announcement modal on Community Development V4 could not be dismissed. We immediately disabled the announcement at 8:15 AM CDT, and the issue is now resolved. If you're still seeing the modal, please refresh your browser page to clear it. Affected components Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Login (Operational) Payments (Operational) Payments (Operational)