CivicPlus experienced a minor incident on June 6, 2026 affecting Login and Login, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2026, 06:33 PM UTC
Status: Investigating We are currently investigating an issue affecting record search. Users may experience problems searching for social media records. We will provide an update once additional information becomes available. Affected components Login (Partial outage)
- identified Jun 05, 2026, 06:54 PM UTC
Status: Identified We have identified the cause of the issue affecting record search and are actively working on a resolution. Users may continue to experience problems searching for social media records until mitigation is complete. We will provide another update within the next 30 minutes. Affected components Login (Partial outage)
- monitoring Jun 05, 2026, 06:56 PM UTC
Status: Monitoring We have identified the cause of the issue affecting record search, issued a fix, and are monitoring the situation for continued search impact. Affected components Login (Operational)
- resolved Jun 05, 2026, 08:15 PM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational)
- monitoring Jun 06, 2026, 12:54 AM UTC
Status: Monitoring We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Operational)
- resolved Jun 06, 2026, 01:31 AM UTC
Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational)