CivicPlus incident

Intermittent Search Issues

CivicPlus is currently experiencing a major incident affecting Login, which began 26 min ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 06:56 PM UTC
Resolved
Ongoing
Duration
● 26m
Detected by Pingoru
Jun 05, 2026, 06:56 PM UTC

Affected components

Login

Update timeline

  1. investigating Jun 05, 2026, 06:33 PM UTC

    Status: Investigating We are currently investigating an issue affecting record search. Users may experience problems searching for social media records. We will provide an update once additional information becomes available. Affected components Login (Partial outage)

  2. identified Jun 05, 2026, 06:54 PM UTC

    Status: Identified We have identified the cause of the issue affecting record search and are actively working on a resolution. Users may continue to experience problems searching for social media records until mitigation is complete. We will provide another update within the next 30 minutes. Affected components Login (Partial outage)

  3. monitoring Jun 05, 2026, 06:56 PM UTC

    Status: Monitoring We have identified the cause of the issue affecting record search, issued a fix, and are monitoring the situation for continued search impact. Affected components Login (Operational)