CivicPlus incident

Users experiencing difficulty generating Agenda packets

Minor Resolved View vendor source →

CivicPlus experienced a minor incident on June 2, 2026 affecting Login and Login, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 01:48 PM UTC
Resolved
Jun 02, 2026, 01:48 PM UTC
Duration
—
Detected by Pingoru
Jun 02, 2026, 01:48 PM UTC

Affected components

LoginLogin

Update timeline

  1. identified May 29, 2026, 03:22 PM UTC

    Status: Identified We are currently experiencing an issue affecting the ability to generate agenda packets. Our team has identified the cause of the issue and will provide a fix with our scheduled release on 5/31/2026. If you require urgent assistance with the generation of a packet, please contact support and they can assist. Affected components Login (Degraded performance)

  2. monitoring Jun 01, 2026, 02:08 PM UTC

    Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance)

  3. resolved Jun 02, 2026, 01:48 PM UTC

    Status: Resolved This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service. Affected components Login (Operational)