CivicPlus incident

Intermittent Site Loading Issues

CivicPlus is currently experiencing a major incident affecting Login and Payments, which began 21 min ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 10:00 PM UTC
Resolved
Ongoing
Duration
● 21m
Detected by Pingoru
Jun 23, 2026, 10:00 PM UTC

Affected components

LoginPayments

Update timeline

  1. investigating Jun 23, 2026, 08:50 PM UTC

    Status: Investigating We are currently investigating an issue causing intermittent site loading. We will provide an update within 30 minutes or sooner if additional information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance)

  2. investigating Jun 23, 2026, 09:22 PM UTC

    Status: Investigating Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available. Affected components Payments (Degraded performance) Login (Degraded performance)

  3. investigating Jun 23, 2026, 10:00 PM UTC

    Status: Investigating Our team continues to work on resolving the issue. We will provide the next update within 1 hour or sooner if additional information becomes available. Affected components Login (Degraded performance) Payments (Degraded performance)