Brandwatch experienced a notice incident on September 13, 2025 affecting Consumer Research Application and Data Collection, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Consumer Research ApplicationData Collection
Update timeline
- investigating Sep 13, 2025, 05:01 PM UTC
We are currently experiencing a temporary outage affecting Reddit data collection. Our team is investigating the issue and working to restore normal service as quickly as possible. Users may notice delays or gaps in Reddit mentions during this time. We will provide an update as soon as more information becomes available. Thank you for your patience.
- resolved Sep 13, 2025, 06:34 PM UTC
This incident has been resolved.