Brandwatch incident
Consumer Research/Listen - Delays to incoming realtime mentions
Resolved after 56 minutes, affecting Data Collection and Listen, on September 3, 2026.
This incident has now been resolved. Many thanks for your patience whilst we were working on this.
Affected components
Update timeline
- identified Sep 03, 2026, 11:44 AM UTC
We’re currently experiencing a delay in incoming data to Brandwatch Consumer Research. Our team is investigating the issue and working to restore normal data flow as quickly as possible. We’ll provide a further update once we have more information. Thank you for your patience and understanding.
- monitoring Sep 03, 2026, 12:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 12:41 PM UTC
This incident has now been resolved. Many thanks for your patience whilst we were working on this.
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