Brandwatch incident

Consumer Research - Query Backfill delays

Minor Resolved View vendor source →

Brandwatch experienced a minor incident on September 4, 2026 affecting Data Collection and Listen, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 04:40 AM UTC
Resolved
Sep 04, 2026, 08:44 AM UTC
Duration
4h 3m
Detected by Pingoru
Sep 04, 2026, 04:40 AM UTC

Affected components

Data CollectionListen

Update timeline

  1. investigating Sep 04, 2026, 04:40 AM UTC

    We are currently experiencing a delay with Query backfills impacting both Consumer Research & Listen platforms. This issue has been escalated to our Product Engineers who are investigating the issue. We apologise for any inconvenience or disruption this causes. We will provide an update as soon as further details are available.

  2. resolved Sep 04, 2026, 08:44 AM UTC

    This incident has been resolved.