Brandwatch incident

Consumer Research - Intermittent Issue with Results Not Loading

Resolved after 19 days 15 hours, affecting Consumer Research Application, on September 9, 2026.

monitoring Sep 21, 2026, 03:48 PM UTC

We are continuing to monitor for any further issues.

Affected components

Consumer Research Application

investigating Sep 09, 2026, 05:12 PM UTC

We're currently experiencing intermittent issues with results not loading in Query Explore and Dashboards, and our Engineering team is investigating the cause.
monitoring Sep 09, 2026, 10:34 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Sep 14, 2026, 03:53 PM UTC

We are continuing to monitor for any further issues.
monitoring Sep 21, 2026, 03:48 PM UTC

We are continuing to monitor for any further issues.
resolved Sep 29, 2026, 08:33 AM UTC

This issue has now been resolved.

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