Brandwatch incident

Labels Functionality in Publish and Measure

Resolved after 2 days 13 hours, affecting Publish and Measure, on October 13, 2026.

monitoring Oct 13, 2026, 11:05 PM UTC

Our Product Team have implemented a fix which has restored Label functionality across both Publish & Measure. Thank you for your patience and we apologise for any inconvenience or confusion this issue may have caused. We are continuing to monitor and will provide a final update soon.

Started
Oct 13, 2026, 09:42 AM UTC
Resolved
Oct 15, 2026, 11:01 PM UTC
Duration
2d 13h
Detected by Pingoru
Oct 13, 2026, 09:42 AM UTC

Affected components

PublishMeasure

Update timeline

  1. investigating Oct 13, 2026, 09:42 AM UTC

    We are currently investigating an issue affecting the label functionality in Publish. Labels in Measure have also been identified as affected. Our team is actively investigating the issue, and we will provide further updates as more information becomes available. Thank you for your patience while we work to resolve this.

  2. monitoring Oct 13, 2026, 11:05 PM UTC

    Our Product Team have implemented a fix which has restored Label functionality across both Publish & Measure. Thank you for your patience and we apologise for any inconvenience or confusion this issue may have caused. We are continuing to monitor and will provide a final update soon.

  3. resolved Oct 15, 2026, 11:01 PM UTC

    We are pleased to confirm that this issue has been fully resolved.

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