Brandwatch incident
Consumer Research / Listen - Delays in Online News Data Collection
Resolved after 2 hours 14 minutes, affecting Data Collection and Listen, on October 14, 2026.
The issue causing delays in Online News data collection has been resolved, and data collection has returned to normal. We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
Affected components
Update timeline
- investigating Oct 14, 2026, 10:20 AM UTC
We are currently experiencing delays in data collection. Our team is investigating the issue and working to restore normal processing as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide further updates as more information becomes available.
- resolved Oct 14, 2026, 12:34 PM UTC
The issue causing delays in Online News data collection has been resolved, and data collection has returned to normal. We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
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