Brandwatch incident

HUB app notifications affected

Resolved after 2 days 1 hour, affecting Publish, on October 14, 2026.

monitoring Oct 16, 2026, 09:45 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 14, 2026, 01:00 PM UTC
Resolved
Oct 16, 2026, 02:38 PM UTC
Duration
2d 1h
Detected by Pingoru
Oct 14, 2026, 01:00 PM UTC

Affected components

Publish

Update timeline

  1. investigating Oct 14, 2026, 01:00 PM UTC

    We are currently investigating an issue affecting the HUB app. Posts that are ready to be published may not be appearing in the app, and expected notifications may not be received. Our team is actively investigating the issue and will provide further updates as more information becomes available. We apologise for the inconvenience and appreciate your patience while we work to resolve this.

  2. investigating Oct 14, 2026, 01:03 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2026, 02:38 PM UTC

    This incident has been resolved. Thank you for your patience.

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