Brandwatch incident

Publish - Shortened URL links failing to load

Resolved after 15 hours, affecting Publish, on August 31, 2026.

monitoring Aug 31, 2026, 09:47 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 31, 2026, 12:09 AM UTC
Resolved
Aug 31, 2026, 03:09 PM UTC
Duration
15h
Detected by Pingoru
Aug 31, 2026, 12:09 AM UTC

Affected components

Publish

Update timeline

  1. investigating Aug 31, 2026, 12:09 AM UTC

    We are aware of an issue impacting new and existing Publish Shortened URLs where the page fails to load. This issue impacting both Shortened URLs generated in-posts, and calendar/post sharelinks. This has been escalated to our Engineering Team for investigation. We sincerely apologise for any disruption or inconvenience this issue causes, we will provide an update as soon as possible.

  2. monitoring Aug 31, 2026, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 31, 2026, 03:09 PM UTC

    The incident has been resolved.

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