Brandwatch incident

[Consumer Research / Listen] Data Ingestion Delays

Resolved after 2 hours 55 minutes, affecting Data Collection and Listen, on September 21, 2026.

investigating Sep 21, 2026, 12:55 PM UTC

We are aware of some delays with data ingestion within Consumer Research and Listen. Our Engineering Team are working to clear the backlog as soon as possible. Further updates will follow as soon as additional information becomes available.

Started
Sep 21, 2026, 12:55 PM UTC
Resolved
Sep 21, 2026, 03:51 PM UTC
Duration
2h 55m
Detected by Pingoru
Sep 21, 2026, 12:55 PM UTC

Affected components

Data CollectionListen

Update timeline

  1. investigating Sep 21, 2026, 12:55 PM UTC

    We are aware of some delays with data ingestion within Consumer Research and Listen. Our Engineering Team are working to clear the backlog as soon as possible. Further updates will follow as soon as additional information becomes available.

  2. resolved Sep 21, 2026, 03:51 PM UTC

    This incident has been resolved.

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