Brandwatch incident

Consumer Research - PowerPoint and PDF Dashboard Exports

Resolved after 6 hours 17 minutes, affecting Consumer Research Application, on August 31, 2026.

investigating Aug 31, 2026, 03:05 PM UTC

We're currently experiencing an issue with PPT/PDF dashboard exports. Our Engineering team is investigating the issue and working to restore this service as soon as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve this.

Started
Aug 31, 2026, 03:05 PM UTC
Resolved
Aug 31, 2026, 09:23 PM UTC
Duration
6h 17m
Detected by Pingoru
Aug 31, 2026, 03:05 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. investigating Aug 31, 2026, 03:05 PM UTC

    We're currently experiencing an issue with PPT/PDF dashboard exports. Our Engineering team is investigating the issue and working to restore this service as soon as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve this.

  2. resolved Aug 31, 2026, 09:23 PM UTC

    This incident has been resolved.

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