Brandwatch incident

Consumer Research - Content Ingestion Delays

Notice Resolved View vendor source →

Brandwatch experienced a notice incident on October 1, 2025 affecting Data Collection, lasting 10h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 10:46 PM UTC
Resolved
Oct 02, 2025, 09:02 AM UTC
Duration
10h 16m
Detected by Pingoru
Oct 01, 2025, 10:46 PM UTC

Affected components

Data Collection

Update timeline

  1. identified Oct 01, 2025, 10:46 PM UTC

    We are currently seeing delays in content ingestion for the following sources: - Online News - Broadcast - Print The outage is with one of our third-party data providers. They are actively working on restoring normal content flow, and we are monitoring the situation closely. At this time, there are no available workarounds. We will provide an update as soon as we have more information from the provider.

  2. resolved Oct 02, 2025, 09:02 AM UTC

    This incident has been resolved.