Blackline Outage History

BlackLine has deployed a fix for FCS application unavailability in G03Prod. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

BlackLine has deployed a fix for the Sandbox issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

BlackLine has deployed a fix for the NetSuite Connector issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

We are continuing to monitor for any further issues.

BlackLine has deployed a fix for attaching and downloading documents for Journals in Sandbox issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Our engineering teams have implemented the necessary updates to restore functionality. The services that are affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions now stable. We will continue to monitor and confirm when resolved

Subset of clients on SBEU3 and EU3 environments may experience possible slowness. We will continue to provide updates as the environments stabilize.

BlackLine has detected an issue with Job Scheduling and implemented a fix. Some customers may see jobs in Deferred Status for a short period of time; this will be corrected without further action on your part. All other functionality is unaffected.

A fix has been implemented and we are monitoring the results.

Our engineering teams have identified the source of the display anomaly and successfully deployed a permanent resolution to the impacted environment. Normal system performance and correct language rendering have been fully verified.

At 10:00 AM PST, a small subset of customers may have experienced slowness within the Production NA3 environment. BlackLine has restarted services on NA3 and SBNA3 environments. Users should be able to resume normal activities as services come back online. There may be intermittent issues as the environment stabilizes.

BlackLine continues to actively monitor the Production NA3 environment following the reported performance degradation. We are continuing to closely monitor the environments as they stabilize. While intermittent performance issues may occur during this stabilization period, our teams are actively engaged and will continue taking the necessary actions to ensure a stable and reliable environment.

BlackLine teams remain actively engaged in monitoring the Production NA3 environment and the ongoing recovery activities. The environment continues to stabilize following the earlier performance degradation. Our teams are closely tracking system health and responding as needed to maintain service reliability.

Stabilization across all NA3 environments is progressing. Our teams remain actively engaged and are closely monitoring system performance to ensure the environments continue operating reliably. While intermittent performance fluctuations may still occur during this stabilization period, the overall environment continues to trend positively.

Blackline is actively managing a storage synchronization matter on the NA3 environment. Please be assured that our engineers are working diligently into the evening to stabilize the services. We will continue to monitor the progress until the issue is resolved.

BlackLine continues to actively monitor the NA3 and SBNA3 environment as our teams complete the remaining stabilization activities. Our engineers are fully engaged and closely monitoring system performance to ensure the environment remains stable and reliable.

BlackLine is aware of an issue impacting some customers using the NetSuite Connector, causing import jobs to fail since approximately 08/04/2026 . Our investigation indicates this issue does not originate within the BlackLine platform but is related to a known issue with the NetSuite ERP. A workaround is available that resolves this issue. If your NetSuite interface jobs are failing, please contact BlackLine Support by submitting a case. Our teams will provide you with the necessary instructions to restore functionality. We will continue to monitor the situation and provide further updates as they become available. Thank you for your patience and understanding.

BlackLine has updated and restarted services. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues.

We have implemented the mitigation steps, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Normal performance has been restored across the affected environments. We will continue to monitor closely to ensure stability. Thank you for your patience throughout this issue.

BlackLine has deployed a fix for this issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

BlackLine teams have deployed a solution to address the intermittent errors with Studio integration jobs that began on July 13. Customers should now be able to successfully resume their normal activities without interruption. We are actively monitoring the environment to ensure ongoing stability and verify the effectiveness of the deployed fix. We will provide a final update to confirm full operational status once our monitoring period is complete.

A fix has been implemented and we are monitoring the results.

A fix has been implemented, and we are monitoring the results.

BlackLine has deployed a fix for Okta Single Sign-On (SSO) issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.