Blackline experienced a minor incident on July 24, 2026 affecting PROD NA3, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
PROD NA3
Update timeline
- identified Jul 24, 2026, 07:08 AM UTC
Customers may be experiencing an issue where the Blackline instance may not be accessible. BlackLine teams have identified the cause and are developing a fix for the issue.
- monitoring Jul 24, 2026, 07:13 AM UTC
BlackLine has deployed a fix for this issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Jul 24, 2026, 07:35 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.