Blackline incident

I2C AR-Multi Tenant - Potential impact on Remit file loading via OCR - 16 July 2026 - Hotfix 3.2.0.5

Minor Resolved View vendor source →

Blackline experienced a minor incident on July 16, 2026 affecting US and US and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 12:12 PM UTC
Resolved
Jul 16, 2026, 01:29 PM UTC
Duration
1h 17m
Detected by Pingoru
Jul 16, 2026, 12:12 PM UTC

Affected components

USUSEUEUAUAU

Update timeline

  1. investigating Jul 16, 2026, 12:12 PM UTC

    We are currently investigating a potential issue that may affect the remit file loading via OCR for subset of the customers. Cash Application continues to operate normally - some payment files might experience a delay in processing. We are proactively working towards the resolution of the issue.

  2. identified Jul 16, 2026, 01:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 16, 2026, 01:29 PM UTC

    This incident has been resolved.