Blackline incident

Possible Performance Degradation SBEU3 & EU3 environments

Minor Resolved View vendor source →

Blackline experienced a minor incident on August 24, 2026 affecting PROD EU3 and SB EU3, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 12:56 PM UTC
Resolved
Aug 24, 2026, 02:19 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 24, 2026, 12:56 PM UTC

Affected components

PROD EU3SB EU3

Update timeline

  1. monitoring Aug 24, 2026, 12:56 PM UTC

    Subset of clients on SBEU3 and EU3 environments may experience possible slowness. We will continue to provide updates as the environments stabilize.

  2. resolved Aug 24, 2026, 02:19 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.