Blackline incident
Integration Menu Items Appearing Under Reporting Menu - FCM - Sandbox
Blackline experienced a minor incident on October 5, 2026 affecting Integrate and Integrate and 1 more component, lasting 9h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 05, 2026, 08:18 AM UTC
We are investigating a UI issue in Sandbox environments where Integration menu items are incorrectly appearing under the Reports menu. This is a display inconsistency only. All reporting and integration features remain fully functional. We are working to restore the correct menu layout and will provide updates as they become available. BlackLine teams have identified the cause and are developing a fix for the issue.
- identified Oct 05, 2026, 02:09 PM UTC
Customers may be experiencing an issue where Integration menu items are incorrectly appearing under the Reports menu in Sandbox environment. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
- resolved Oct 05, 2026, 06:16 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.