Blackline experienced a minor incident on October 7, 2026 affecting Jobs and Journal Entry and 1 more component, lasting 5d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 08, 2026, 03:39 PM UTC
A subset of customers may be experiencing an issue where Oracle Connector import jobs on G03 SB and PROD are taking longer than expected completion times. BlackLine teams have identified the cause and are developing a fix for the issue.
- identified Oct 08, 2026, 06:30 PM UTC
A subset of customers may be experiencing an issue where Oracle Connector import jobs on G03 SB and PROD are taking longer than expected completion times. BlackLine teams are continuing to evaluate possible solutions to this issue.
- monitoring Oct 08, 2026, 06:43 PM UTC
BlackLine has deployed a fix for the Oracle Connector import delays. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Oct 12, 2026, 02:52 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.