Blackboard incident

Anthology Illuminate: Data Q&A currently unavailable

Minor Resolved View vendor source →

Blackboard experienced a minor incident on September 5, 2025 affecting Illuminate, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 10:55 AM UTC
Resolved
Sep 08, 2025, 04:49 PM UTC
Duration
3d 5h
Detected by Pingoru
Sep 05, 2025, 10:55 AM UTC

Affected components

Illuminate

Update timeline

  1. investigating Sep 05, 2025, 10:55 AM UTC

    We are currently experiencing issues with Data Q&A across all regions. This feature is currently not functioning, and this issue manifests as the tool appearing to be “loading” indefinitely. Our team is actively investigating and working to resolve the issue and restore full functionality. We appreciate your patience and apologize for any inconvenience this may cause.

  2. identified Sep 05, 2025, 02:06 PM UTC

    We have identified it as a problem with our technology provider, and we are working with them. We will keep you updated as soon as we have more information and a timeline.

  3. resolved Sep 08, 2025, 04:49 PM UTC

    This incident has been resolved.