Blackboard incident

All Gov Cloud clients and 8 EU prod clients

Notice Resolved View vendor source →

Blackboard experienced a notice incident on May 16, 2026 affecting Blackboard - SaaS (Europe) and Blackboard – SaaS Gov Cloud (US), lasting 13d 2h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 11:04 AM UTC
Resolved
May 29, 2026, 01:24 PM UTC
Duration
13d 2h
Detected by Pingoru
May 16, 2026, 11:04 AM UTC

Affected components

Blackboard - SaaS (Europe)Blackboard – SaaS Gov Cloud (US)

Update timeline

  1. identified May 16, 2026, 06:48 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 16, 2026, 09:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 16, 2026, 10:14 AM UTC

    A fix has been implemented and we are monitoring the results

  4. identified May 16, 2026, 11:04 AM UTC

    All sites are online

  5. resolved May 29, 2026, 01:24 PM UTC

    This incident has been resolved.