Blackboard incident

Ally Processing Delays - US-east Region (March 26, 2026)

Blackboard experienced a minor incident on March 26, 2026 affecting Ally - North America, lasting 15h 33m. The incident has been resolved; the full update timeline is below.

Started: Mar 26, 2026, 07:56 PM UTC
Resolved: Mar 27, 2026, 11:30 AM UTC
Duration: 15h 33m
Detected by Pingoru: Mar 26, 2026, 07:56 PM UTC

Affected components

Ally - North America

Update timeline

identified Mar 26, 2026, 07:56 PM UTC

We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
resolved Mar 27, 2026, 11:30 AM UTC

Real time queues have returned to normal levels.