Blackboard experienced a major incident on October 8, 2026 affecting Platform Extensions (Global), lasting 18h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Platform Extensions (Global)
Update timeline
- investigating Oct 08, 2026, 05:04 PM UTC
We are currently investigating an issue with Platform Extensions v1 Applications. Platform v2 Applications are operating as expected.
- identified Oct 08, 2026, 05:47 PM UTC
The issue has been identified, and a solution is being worked on.
- identified Oct 08, 2026, 08:22 PM UTC
The assigned teams are continuing to work on restoring services.
- monitoring Oct 08, 2026, 11:40 PM UTC
Fix has been implemented and the issue is being monitored.
- resolved Oct 09, 2026, 11:25 AM UTC
We have monitored the issue, and all Platform Extensions are functioning as expected