Blackboard experienced a notice incident on September 21, 2026 affecting Blackboard - SaaS (Africa) and Blackboard - SaaS (US) and 1 more component, lasting 11h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Blackboard - SaaS (Africa)Blackboard - SaaS (US)Blackboard - SaaS (Saudi)Blackboard - SaaS (Asia Pacific)Blackboard - SaaS (Europe)
Update timeline
- investigating Sep 21, 2026, 03:42 PM UTC
Some customers are currently experiencing Oops errors when accessing Blackboard Attendance. We are investigating the issue and will provide further updates as more information becomes available
- investigating Sep 21, 2026, 07:11 PM UTC
Blackboard Platform and Ops teams have been engaged as we continue to investigate the issue.
- identified Sep 21, 2026, 10:03 PM UTC
The issue has been identified, and a remediation is in progress. We will continue to monitor the situation and provide updates as information becomes available.
- resolved Sep 22, 2026, 03:38 AM UTC
This incident has been resolved