Blackboard incident

Ally Processing Delays for Canvas Institutions - US-east Region (April 27, 2026)

Minor Resolved View vendor source →
Started
Apr 27, 2026, 04:51 PM UTC
Resolved
Apr 28, 2026, 11:36 AM UTC
Duration
18h 45m
Detected by Pingoru
Apr 27, 2026, 04:51 PM UTC

Affected components

Ally - North America

Update timeline

  1. investigating Apr 27, 2026, 04:51 PM UTC

    We are experiencing a spike in activity beginning at 11:20AM EDT which has caused intermittent delays in the real-time processing of new content added to the LMS for Canvas institutions in the US. Real-time processing delays of approximately 1 to 2 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

  2. resolved Apr 28, 2026, 11:36 AM UTC

    This incident has been resolved.

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