Blackboard experienced a minor incident on February 23, 2026 affecting Blackboard - SaaS - Global, lasting 9h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Blackboard - SaaS - Global
Update timeline
- investigating Feb 23, 2026, 05:10 AM UTC
We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
- identified Feb 23, 2026, 06:04 AM UTC
We have identified the issue and continuing to work on a fix for this issue. We will share an ETA as soon as it becomes available.
- monitoring Feb 23, 2026, 06:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 02:35 PM UTC
This incident has been resolved.