Blackboard incident

Blackboard Illuminate: issue affecting worksheets & workspaces

Minor Resolved View vendor source →

Blackboard experienced a minor incident on September 29, 2026 affecting Illuminate, lasting 7d 18h. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 09:14 PM UTC
Resolved
Oct 07, 2026, 03:36 PM UTC
Duration
7d 18h
Detected by Pingoru
Sep 29, 2026, 09:14 PM UTC

Affected components

Illuminate

Update timeline

  1. identified Sep 29, 2026, 09:14 PM UTC

    Blackboard is investigating an issue affecting access to worksheets in Snowflake. Users may be unable to view previously saved worksheets. Queries can be run in workspaces, but will see errors. Our team is actively working to resolve the issue and will provide updates as they become available.

  2. resolved Oct 07, 2026, 03:36 PM UTC

    The incident has been resolved: Snowflake has implemented a fix for the underlying issue and Blackboard has verified that services are working as intended. Please contact Blackboard Support if you encounter any ongoing issues.