Blackboard experienced a major incident on March 18, 2026 affecting Illuminate, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Illuminate
Update timeline
- investigating Mar 18, 2026, 12:53 PM UTC
We are currently experiencing an issue with Single Sign-On that may prevent some users from logging in to Illuminate across all regions. We are actively working to resolve it.
- resolved Mar 18, 2026, 01:19 PM UTC
The issue has been resolved and users should now be able to log in to Illuminate without issues.