Axcient Outage History

There were 4 Axcient outages since February 5, 2026 totaling 536h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.axcient.com

Major February 16, 2026

x360Sync Issue with Web Preview and Collaborative Web Editing

Detected by Pingoru: Feb 16, 2026, 03:14 PM UTC
Resolved: Feb 16, 2026, 03:34 PM UTC
Duration: 20m

Affected: x360Sync Web (US)

Timeline · 4 updates

investigating Feb 16, 2026, 03:14 PM UTC

We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
monitoring Feb 16, 2026, 03:20 PM UTC

We implemented a solution to resolve the issue with x360Sync. We are now monitoring the results.
monitoring Feb 16, 2026, 03:33 PM UTC

We are continuing to monitor for any further issues.
resolved Feb 16, 2026, 03:34 PM UTC

The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

Read the full incident report →

Major February 9, 2026

x360Recover Issue

Detected by Pingoru: Feb 09, 2026, 03:09 PM UTC
Resolved: Mar 03, 2026, 03:29 PM UTC
Duration: 22d

Affected: x360Recover Cloud (US)

Timeline · 2 updates

identified Feb 09, 2026, 03:09 PM UTC

We have identified the root cause of the x360Recover issue and are now expediting a solution.
resolved Mar 03, 2026, 03:29 PM UTC

This incident has been resolved.

Read the full incident report →

Major February 5, 2026

x360Sync Issue

Detected by Pingoru: Feb 05, 2026, 07:35 PM UTC
Resolved: Feb 05, 2026, 08:59 PM UTC
Duration: 1h 23m

Affected: x360Sync Licensing Service

Timeline · 4 updates

investigating Feb 05, 2026, 07:35 PM UTC

We are currently investigating issues with the licensing service and 2FA SMS delivery.
identified Feb 05, 2026, 08:17 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 05, 2026, 08:29 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 05, 2026, 08:59 PM UTC

This incident has been resolved.

Read the full incident report →

Major February 5, 2026

x360Recover issue

Detected by Pingoru: Feb 05, 2026, 04:40 PM UTC
Resolved: Feb 05, 2026, 10:53 PM UTC
Duration: 6h 12m

Affected: x360Recover Cloud (US)

Timeline · 2 updates

investigating Feb 05, 2026, 04:40 PM UTC

We are currently investigating issue with ATL
resolved Feb 05, 2026, 10:53 PM UTC

This incident has been resolved.

Read the full incident report →

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