Axcient incident

Issue on x360 Recover Cloud

Major Vendor's status page →

Resolved after 2 hours 2 minutes, affecting x360Recover Cloud (US) and x360Recover Cloud (EU) and 1 more, on December 9, 2025.

identified Dec 09, 2025, 02:32 PM UTC

We are currently performing a maintenance to resolve an issue causing taks to hang

Started
Dec 09, 2025, 02:32 PM UTC
Resolved
Dec 09, 2025, 04:34 PM UTC
Duration
2h 2m
Detected by Pingoru
Dec 09, 2025, 02:32 PM UTC

Affected components

x360Recover Cloud (US)x360Recover Cloud (EU)x360Recover Cloud (CA)

Update timeline

  1. identified Dec 09, 2025, 02:32 PM UTC

    We are currently performing a maintenance to resolve an issue causing taks to hang

  2. resolved Dec 09, 2025, 04:34 PM UTC

    This incident has been resolved.

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