Axcient incident

x360Sync Issue

Resolved after 17 hours 14 minutes, affecting x360Sync Web (CA), on January 21, 2026.

monitoring Jan 21, 2026, 07:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 21, 2026, 07:05 PM UTC
Resolved
Jan 22, 2026, 12:20 PM UTC
Duration
17h 14m
Detected by Pingoru
Jan 21, 2026, 07:05 PM UTC

Affected components

x360Sync Web (CA)

Update timeline

  1. investigating Jan 21, 2026, 07:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2026, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2026, 12:20 PM UTC

    This incident has been resolved.

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