Axcient incident

x360Sync Issue

Major Resolved View vendor source →

Axcient experienced a major incident on January 21, 2026 affecting x360Sync Web (CA), lasting 17h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 07:05 PM UTC
Resolved
Jan 22, 2026, 12:20 PM UTC
Duration
17h 14m
Detected by Pingoru
Jan 21, 2026, 07:05 PM UTC

Affected components

x360Sync Web (CA)

Update timeline

  1. investigating Jan 21, 2026, 07:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 21, 2026, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 22, 2026, 12:20 PM UTC

    This incident has been resolved.